Terms & Conditions

Website Terms & Conditions

Last updated: October 2025

1. Introduction

Welcome to Wren Farm Retreats. This website is operated by Wren Farm Ltd (registered in the United Kingdom, company number 13256991, registered address: Corner House, Helsey Lane, Helsey, Hogsthorpe, Skegness, PE24 5PE).

By using our website wrenfarmretreats.co.uk, you agree to these Terms & Conditions. If you do not agree, please do not continue to use the site.

We may update these terms from time to time, and any changes will take effect immediately when posted on this page.

2. Use of the Website

This website is designed to provide information about Wren Farm Retreats, our lodges, and how to book them through trusted third-party platforms such as Lodgify and Airbnb.

You agree to use the site only for lawful purposes, and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment of it.

3. Bookings and Payments

All bookings are handled through Lodgify or Airbnb, and their own terms and conditions apply to any reservations made. We encourage you to review those terms carefully before completing your booking.

Please note:

• Full refunds are available for cancellations made at least 7 days before your scheduled arrival date.
• Well-behaved pets are welcome. A £20 dog fee is payable at the point of booking (if missed, please contact us before arrival or pay on arrival).

4. Accuracy of Information

We do our best to ensure that all information on our website is accurate, up to date, and helpful. However, we cannot guarantee that the content will always be free from errors or omissions.

Descriptions, availability, and images of lodges are provided as a guide and may vary slightly from time to time.

5. External Links

Our website may include links to third-party websites such as Lodgify, Airbnb, TripAdvisor, or social media platforms. These sites are not operated by us, and we are not responsible for their content, privacy policies, or practices.
You use these external websites at your own risk and should review their own terms and policies before engaging with them.

6. Limitation of Liability

While we take all reasonable steps to ensure our website runs smoothly, we cannot guarantee uninterrupted or error-free operation.
Wren Farm Ltd will not be liable for any loss or damage arising from:

• The use or inability to use our website
• Reliance on any information provided on the website
• Links to third-party websites

This limitation does not exclude or restrict any liability that cannot legally be excluded under UK law.

7. Intellectual Property

All content on this website, including text, images, graphics, and layout, is the property of Wren Farm Ltd unless otherwise stated.
You may view and print pages for personal, non-commercial use only. You may not copy, reproduce, or use any part of the website for commercial purposes without prior written consent.

8. Privacy and Data Protection

Your privacy matters to us. Please read our Privacy Policy for details on how we collect, use, and protect your personal data.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact us at:
Email: help@wrenfarmretreats.co.uk
Address: Corner House, Helsey Lane, Helsey, Hogsthorpe, Skegness, PE24 5PE